Know Technology Adds Service Desk Systems Manager to Managed Services Team

describe the imageCamden, Maine, December 20, 2012 –Know Technology, LLC, a leading provider of IT Solutions and Support Services in Northern New England, today announced that Thomas Golebiewski has joined their Managed Services Division. Thomas will manage ongoing development and operations of the systems that enable the Know Technology service desk to deliver managed services solutions to clients.

The recent hiring of Tom for the systems manager position is part of an ongoing extension of services being rolled out by Know Technology to its expanding managed services customer base. Improvement to internal systems, client communications, and problem resolution will keep Know Technology in the forefront of managed service providers in Maine.


“I am particularly excited to welcome Thomas to Know Technology” said Patrick Jones, Know Technology’s COO. “He is working internally to extend our delivery and management toolset, enabling our team to align with our mission to provide the highest level of service possible to our clients.”

Thomas brings ten years of technology experience to Know Technology. Most recently, he was employed by Winxnet as an Internal Systems Administrator.

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Tom Hamlin Joins Know Technology Service Desk

describe the imageCamden, Maine, December 11, 2012 – Know Technology, LLC, a leading provider of IT Solutions and Support Services in Northern New England, today announced that Tom Hamlin has joined their Managed Services Division. Tom will provide Know Technology’s managed services clients with support on servers, workstations and software issues.

The recent hiring of Tom for the service desk position is part of an ongoing extension of services being rolled out by Know Technology to its expanding managed services customer base.   Improvement to internal systems, client communications, and problem resolution will keep Know Technology the forefront of managed service providers in Maine.

“I enthusiastically welcome Tom to Know Technology’s team” said Patrick Jones, Know Technology’s COO. “His ability to analyze and solve customer technical issues, and his friendly and engaged approach will ensure  that our clients continue to have their issues resolved in the most efficient and professional manner.”

Tom brings fifteen years of experience in technical service to Know Technology. Most recently, he was employed by Unified Technologies as a Field Engineer.