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April 6, 2009
Managed Services from Know Technology
Are you ready for professional and cost effective IT support?
The time has come for managed services! The time has come for KnowManager.
Know Technology's KnowManager provides a customizable, robust
and mature managed services solution for middle market companies
looking to reduce costs in today's uncertain economic environment.
KnowManager is the core of our Managed Services offerings.
KnowManager integrates monitoring, maintenance, and support to
create a complete, customizable Managed Services solution. The
right-sized Managed Services solution lets you control costs,
improve service levels, and drive agility.
 KnowManager's monitoring provides visualization, alerting,
reporting, and baseline security scanning of your network. Having access
to this information means issues affecting the security, performance and
reliability of your network can be identified and dealt with before they
become problems.
 KnowManager's maintenance ensures that your network is being kept up-to-date
through daily administration, patch management, backup verification, antivirus
verification and quarterly business reviews. Our systematic approach
to network management will increase the operational efficiency and productivity
of your network.
 KnowManager's support delivers a service desk offering,
remote & on-site support, external vulnerability scanning, vendor
management and annual IT planning sessions. Our Maine based staff provides
friendly and professional technical support. All support items are
ticketed in our electronic system for trafficking, tracking, and reporting.
This ticketing system provides real-time knowledge of the past, current,
and possible future support needs of your organization.
KnowManager lets you work smarter by meeting your needs
oday and helping you grow your business for years to come. Contact us to
learn more about how KnowManager can help you create
additional value within your business.
For more information about KnowManager, please visit our
Managed Service page.
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