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Services/Login
For our valued clients, a page with all the services you may need. Included
are Webmail, Urchin, and Postini logins as well as a service request
form.
Email FAQs
FTP FAQs
Contact Us
For any questions that aren't answered here, we will get you the information
you need to know.
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How do I use Filezilla?
This guide gives you a short overview on how to use FileZilla.
By default you don't have to configure FileZilla, so you can
start directly working with the program.
1. Connecting to an
FTP server
To connect to an FTP server, enter the address of the server
into the host field of the Quickconnect bar. If it is a special
server type like an SFTP server, add the protocol in front
of the address. In case of an SFTP server, start the address
with 'sftp://'. Enter the port of the server into the port
field if it is not the default port (21 for FTP, 22 for SFTP).
If a username / password is required, enter it in the corresponding
fields. Click on Quickconnect or press Enter to connect to
the server.
2. Navigating on the server
After a successful connection attempt, a list of files and
folders appears on the right side of the main window. The
current folder is listed in the edit field on the top. You
can change the current folder by double-clicking a folder
or by entering the folder name into the edit field and pressing
enter. You may also right-click the file and folder list
and select Open from the context menu to change the current
folder. You will notice a folder called ".." displayed
in all directories. This folder allows you to go up to the
parent directory of the current folder.
3. Navigating on your machine
 Navigating on your machine works almost like navigating on
the server. There's only one addition: The folders on your
machine are arranged in a tree for faster navigation. A tree
is also availabe for the remote side, but it is hidden by
default. The remote tree can be shown anytime by clicking
on the remote tree icon in the toolbar. To change the current
folder either on your machine or on the server, just select
a tree item in the appropriate tree.
4. Transferring files
You can upload or download a file by double-clicking on it.
It will be added to the transfer queue and the transfer starts
automatically. To transfer folders and/or multiple files,
select them and right-click the selection. Then you can click
on Upload/Download in the popup menu.
 You
can also drag the files from one side and drop them on the
other side. To add files to the queue so that they will
be transferred later, select them and click Add to
Queue from
the popup menu. You may also drag the files directly into the
queue. Click on the Q button on the toolbar to start the transfer.
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